Terms of service

Terms of Service

Welcome to Awan Cycles! By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully.

1. General Terms

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.

These Terms apply to all users, including customers, visitors, and merchants.

2. Products and Services

We sell a range of cycles (for kids and adults) and baby products, including toys, strollers, and more.

Product descriptions and images are provided for informational purposes. While we strive for accuracy, slight variations may occur.

3. Orders and Payments

All orders are subject to availability and confirmation.

We reserve the right to cancel orders if inaccurate information is provided or in cases of suspected fraud.

Payment is collected through Cash on Delivery (COD) at the time of order delivery.

4. Shipping and Delivery

We deliver across Pakistan. Delivery times and charges depend on the product and the customer’s location.

Delays may occur due to unforeseen circumstances, such as weather or holidays.

5. Returns and Refunds

Please refer to our Refund Policy for details on eligibility and procedures.

Returned items must meet the criteria outlined in the Refund Policy.

6. User Responsibilities

You agree to provide accurate and up-to-date information when placing an order or contacting us.

You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

7. Prohibited Activities

You may not:

Use our website or services for unlawful purposes.

Distribute harmful content, such as viruses or spam.

Attempt to breach the security of our website or access restricted areas.

8. Limitation of Liability

Awan Cycles is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability, if any, is limited to the purchase price of the product.

9. Intellectual Property

All content on this website, including logos, images, and text, is the property of Awan Cycles and is protected by copyright laws.

You may not reproduce or distribute our content without prior written consent.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These Terms are governed by the laws of Pakistan, and any disputes will be resolved in the jurisdiction of Lahore.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Email: awaancycles@gmail.com

Phone: +92 307 0024031